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A 2 minute read
March 27, 2019

According to Consumer Reports, Americans take more pills today than ever before. This upward trend has helped many citizens lead longer, healthier, and more productive lives – but there is still room for improvement, especially when it comes to the management of medication use.

Currently, the medication management process is complex and typically spread across numerous departments:


Fig 1 Medication Management Process, BD. 

Clearly, there are many steps between the point where an Rx order is placed and the point at which medication is administered. This complex process can negatively impact patient safety, staff productivity, and healthcare costs.

2019 Medication Management Study Results

The Definitive Healthcare Custom Research Team recently released results for its 2019 Medication Management Study in partnership with Becton Dickinson (BD). BD is an American medical technology company that manufactures and sells medical devices, instrument systems, and reagents.

In this study, Definitive Healthcare and BD collected online survey responses between January and February 2019, with respondents in the pharmacy, nursing, IT, and prescriber markets. Here are a few of the results:

Multiple Disparate Systems and Vendors

In this study, Definitive Healthcare and BD found that not only is medication management already a complex process, it also involves multiple disparate systems. Provider organizations from the study had, on average, 5.8 different medication management solutions, the top three being a pharmacy system, automated dispensing cabinets, and smart infusion pumps. Across those solutions, providers are using, on average, 4.5 different vendors.

8 Pain Points Complicating the Medication Management Workflow

According to the study, there are many pain points that interfere with the respondents’ day-to-day medication management workflow. Here are this year’s top pain points:


Fig 2 Results from Definitive Healthcare & BD’s 2019 Medication Management Study. 

Respondents state that limited analytics capabilities is the biggest pain point with their medication management workflow; failing to successfully interface the technologies has the potential to lead to miscommunication through the various points in the process.

Other 2019 medication management pain points included inventory management, medication documentation, ordering processes, medication administration to Px, medication preparation, medication distribution, and medication waste.

Top 5 Medication Management Technology Challenges

The study also revealed the respondents’ top five medication management technology challenges:

  1. Reducing the risk of error in the medication management workflow
  2. Lowering the possibility of latent errors or conditions in medication administration
  3. Removing or reducing manual workarounds in medication administration and management workflow
  4. Optimizing medication management supply chain to manage costs
  5. Standardizing medication management workflow processes across the enterprise

Learn More

Want to learn more about the types of medication management solutions and vendors hospitals and IDNs are using? Definitive Healthcare has all of this data and more to help you track technology and drug prescription trends within your region, to help you better segment your market.

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Tory Waldron

Tory Waldron is a communications professional with a lifelong passion for writing and editing. Before joining Definitive Healthcare, she spent three years at a PR agency working with various B2B ...

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