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Physician Portals, Documentation, and Assessment Software: A Snapshot of Physician Technology Solutions

April 3, 2019 BY Tory Waldron

Physician Portals, Documentation, and Assessment Software: A Snapshot of Physician Technology Solutions

A great deal of healthcare technology is focused on making the patient’s life easier: door-to-door delivery of medications, patient portals that can be accessed via mobile devices, telemedicine solutions that enable remote medical appointments, wearable devices that monitor low blood sugar, and much more. But what about the physicians who work tirelessly to provide care to patients? What types of technology do they use to make their jobs easier, and their days more productive?

A Deeper Look at 3 Physician Technology Solutions

There are many different types of physician technology solutions, but for this blog post, we took a deeper dive into the following three technologies:

  1. Physician assessment software tool – a dashboard tool that combines data from disparate clinical systems into one single source in order to proactively review, monitor, and analyze physician performance to provide intelligence for improvement plans and decision-making pertaining to medical staff management.

  2. Physician documentation – the use of structured template documentation by physicians to capture any of their patient findings that are part of the electronic medical record (EMR), like history and physicals, problems and diagnostic findings, discharge notes, and more.

  3. Physician portal – a password-protected portal designed for physicians to access patient information and engage in physician-to-physician communication.

Let’s take a look at technology utilization for these three solutions at 7,928 U.S. hospitals tracked by the Definitive Healthcare platform:

Historical Implementation Rates

Of these three technology solutions, physician documentation has the highest reported implementation rate at 88 percent of U.S. hospitals, rising steadily from 2008. Physician portals have not grown as quickly but were introduced in a similar time frame. Physician assessment tools, on the other hand, were introduced more recently, so only one-quarter of U.S. hospitals report a solution in use for this technology – indicating significant room for growth in this area.

ImplementationRate

Fig 1: Definitive Healthcare platform: historical solution implementation rates for physician documentation, physician portals, and physician assessment software tools

Physician Technology Solutions: Top Vendors

For these three physician technology solutions, Epic is the industry-leading vendor, holding one-third (33.6 percent) of the physician solutions market. In second place, Cerner follows Epic with nearly a one-quarter market share (23.7 percent in total). This comes as no surprise: both Epic and Cerner are leaders in the EHR market, and most hospitals prefer to stick with their EHR vendor when implementing these physician solutions to ensure interoperability. Incredibly, of 3,732 hospitals with a physician portal, 76 percent use their EHR vendor for the solution, and for 4,915 hospitals using physician documentation, 94 percent use their EHR vendor as well.

physiciantechnologysolutionvendormarketshare

Fig 2: Definitive Healthcare platform: total hospitals reporting at least one physician technology solution implementation, as of March 2019

Learn More

  • Want to find out which U.S. hospitals plan on purchasing one of these solutions for the first time?
  • Curious about which types of hospitals tend to install these solutions (based on identifiers like net patient revenue, health system type, hospital type, and bed size)?
  • Hoping to understand which U.S. states and regions have the highest or lowest levels of physician technology solution adoption?

Physician assessment software map
Fig 3: Definitive Healthcare platform: total hospitals reporting physician portal implementation across the U.S., accessed March 2019

Definitive Healthcare has all of this information, and more, to help you better understand and segment the market to support campaigns, drive sales, and analyze industry trends.

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