A 14 minute read
Doctor hand on device
April 3, 2019

A great deal of healthcare technology is focused on making the patient’s life easier: door-to-door medication deliveries, patient portals that can be accessed via mobile devices, telemedicine solutions that enable remote medical appointments, wearable devices  that monitor low blood sugar, and much more.

But what about the physicians  who work tirelessly to provide care to patients? What types of technology do they use to make their jobs easier and their days more productive?

In Q1 of 2019, Definitive Healthcare published a previously exclusive report that aimed to answer this very question. Since then, though, have there been any notable developments in the physician technology market? Keep reading for updated statistics and details about top physician technology vendors and the overall market landscape in 2020.

3 common physician technology solutions

There are many different types of physician technology solutions, but for this blog post, we are looking at the following three technologies:

  1. Physician assessment software tool – a dashboard tool that combines data from disparate clinical systems into one single source. This allows providers to proactively review, monitor, and analyze physician performance to provide intelligence for improvement plans and staff management.
  2. Physician documentation – the use of structured template documentation by physicians to capture patient findings that are part of the electronic medical record (EMR), like medical history and physicals, problems and diagnostic findings, discharge notes, and more.
  3. Physician portal – a password-protected portal designed for physicians to access patient information and engage in physician-to-physician communication.

Historical physician technology implementation rates

At the time of the original Definitive Healthcare report, physician documentation had the highest reported implementation rate at 88 percent of U.S. hospitals, rising steadily from 2008. Physician portals had not grown as quickly despite being introduced in a similar time frame.

Physician assessment tools, on the other hand, were introduced more recently than the prior mentioned solutions, so only one-quarter of U.S. hospitals reported a solution in use for this technology — indicating significant room for growth in this area.

Historical technology solution implementation rates

 

Fig. 1 Data from Definitive Healthcare’s Hospital Technologies database. Data acquired through proprietary means. Data accessed 2019.

What are the most widely used physician technology solutions?

Hospitals tend to use their EHR vendor when implementing physician solutions to ensure technology interoperability. According to the original Definitive report, of the 3,732 hospitals reporting physician portal installations, 76 percent used the product offered by their EHR vendor. As for the 4,915 hospitals using physician documentation, 94 percent used their EHR vendor’s solution as well.

With that said, we can take a look at which specific physician technologies are leading the market as of 2020.

Most installed physician assessment software at U.S. hospitals

Rank

Product

Installs

Market Share

Market Penetration

1

Epic Systems Corporation - Caboodle

477

31.51%

6.59%

2

Optum

280

18.49%

3.87%

3

Qlik

153

10.11%

2.11%

4

Proprietary Software

116

7.66%

1.60%

5

Tableau

73

4.82%

1.01%

6

Premier Inc. - Advisor Suite

57

3.76%

0.79%

7

Cerner Corporation - Millenium

56

3.70%

0.77%

8

Xerox - Midas + Statit PPR

55

3.63%

0.76%

9

Medisolv - POAL

45

2.97%

0.62%

10

Allscripts

38

2.51%

0.52%

Fig. 2 Data from Definitive Healthcare’s Hospital Technologies database. Data is sourced through proprietary means. Accessed 2020.

A consistent trend readers can expect to see throughout this conversation is Epic software ranking as the most commonly used option among any of these three technology categories. In this instance, Epic System’s Caboodle software ranks as having the highest number of installs for any physician assessment solution with 477 total installs and 31.51 percent market share. Optum and Qlik follow after with 18.5 percent and 10 percent market shares, respectively.

Most installed physician clinical documentation software at U.S. hospitals

Rank

Product

Installs

Market Share

Market Penetration

1

Epic Systems Corporation

1,510

31.01%

20.85%

2

Cerner Corporation - PowerNote

1,051

21.59%

14.51%

3

MEDITECH

532

10.93%

7.35%

4

Epic Systems Corporation - ClinDoc

342

7.02%

4.72%

5

Cerner Corporation - Millenium

311

6.39%

4.29%

6

Allscripts

274

5.63%

3.78%

7

Evident a CPSI Company - Thrive

189

3.88%

2.61%

8

MEDITECH - Magic

117

2.40%

1.62%

9

MEDITECH - 6.0

91

1.87%

1.26%

10

CliniComp

79

1.62%

1.09%

Fig. 3 Data from Definitive Healthcare’s Hospital Technologies database. Data is sourced through proprietary means. Accessed 2020.

Regarding physician documentation software, we see that Epic Systems owns 31 percent of the market share with 1,510 total installs. Cerner’s PowerNote software follows in second place with 21.5 percent market share and 1,051 total installs. Meditech secures the third highest spot on this list with 11 percent market share and only 532 total installs.

Most installed physician portals at U.S. hospitals

Rank

Product

Installs

Market Share

Market Penetration

1

Epic Systems Corporation - EpicCare Link

1,392

35.43%

19.22%

2

Cerner Corporation - Millennium

717

18.25%

9.90%

3

Propietary Software

340

8.65%

4.69%

4

Evident a CPSI Company - Thrive

251

6.39%

3.47%

5

PatientKeeper

190

4.84%

2.62%

6

Citrix

110

2.80%

1.52%

7

Allscripts - Paragon Clinician Hub

102

2.60%

1.41%

8

MEDITECH - 6.1

101

2.57%

1.39%

9

Allscripts

86

2.19%

1.19%

10

MEDITECH - Client Server

78

1.99%

1.08%

Fig. 4 Data from Definitive Healthcare’s Hospital Technologies database. Data is sourced through proprietary means. Accessed 2020.

In the category of top physician portals, we see that, again, Epic System’s offering — EpicCare Link — hold the top ranking with 1,392 total installs and 35.5 percent market share. Cerner’s Millennium follows in second with 18 percent market share and 717 installs. Interestingly, proprietary software is reported as the third most commonly use physician portal, meaning almost 9 percent of this market is using their own internally developed solution.

Learn more

Still looking for more information on hospital technology installations and market share breakdowns? Read our blog on Technology Solutions for Healthcare Quality Improvement to learn which software solutions hospitals are using — or should be using — to boost and maintain their quality scores.


ABOUT THE AUTHOR

Tarell Morris

An English graduate and a tech nerd — I enjoy reading, writing, and getting involved with some technical nitty-gritty and design when time and opportunity allow for it. Some favorite books of mine ...


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